Privacy Policy

1. Introduction

Welcome to ReloadX. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, password
• Transaction Data: Purchase history, payment information (processed securely through our payment provider)
• Technical Data: IP address, browser type, device information
• Usage Data: How you use our website and services

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders
• To manage your account and provide customer support
• To send you important updates about your orders
• To improve our website and services
• To comply with legal obligations

4. Payment Processing

All payment transactions are processed through secure payment gateways. We do not store your full credit card details. Payment information is encrypted and handled in compliance with PCI-DSS standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security updates and monitoring
• Access controls and authentication

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

9. Third-Party Services

We work with trusted third-party service providers who assist us in operating our website and conducting our business. These parties have access to your personal data only to perform specific tasks on our behalf and are obligated to keep it confidential.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: